Shipping policy

Prints are shipped within 1-3 working days of purchase. We typically see prints arrive within 4-5 business days of ordering.

Our Promise: 

Your order will be delivered within 5 business days upon receipt. If it doesn’t arrive on time, we offer the following:

  • Delays exceeding 5 business days: 20% refund of the order value.

  • Delays exceeding 10 business days: Full refund.

Terms and Conditions:

  1. Peak Periods: During December and other peak seasons, holiday-specific deadlines will apply.

  2. Eligible Regions: This guarantee is available to customers sending orders to the following countries: Australia, Canada, Denmark, France, Germany, Italy, Norway, Spain, Sweden, the United Kingdom, and the United States.

  3. Exclusions: The following geographical exclusions apply: 

    • United States:“Delivery guarantee applies to the contiguous United States only. Excludes Alaska, Hawaii, U.S. territories, PO boxes, APO/FPO/DPO addresses” 
    • Canada:"Delivery guarantee applies to mainland Canada only. Excludes remote areas, territories (Yukon, Northwest Territories, Nunavut), and PO boxes."United Kingdom:"Delivery guarantee applies to mainland UK only. Excludes Northern Ireland, the Highlands, Channel Islands, and other offshore islands."
    • Spain:"Delivery guarantee applies to mainland Spain only. Excludes the Canary Islands, Balearic Islands, Ceuta, and Melilla."
    • Italy:"Delivery guarantee applies to mainland Italy only. Excludes Sardinia, Sicily, and other smaller islands."Sweden:"Delivery guarantee available to mainland Sweden only. Excludes remote areas, including certain archipelago islands."
    • Norway:"Delivery guarantee applies to mainland Norway only. Excludes rural areas and remote regions."France:“Delivery guarantee applies to mainland France only. Excludes Corsica and other overseas territories (e.g., Guadeloupe, Martinique, Réunion, French Guiana, Mayotte, and French Polynesia)."

3. Exclusions and Limitations

  1. Force Majeure Events: Our Quality and Delivery Guarantee does not cover issues or delays caused by circumstances outside our control, such as strikes, extreme weather conditions or other acts of nature.

  2. Customer Responsibilities: Ensure that delivery details provided during checkout are accurate. Errors in shipping addresses may void the Delivery guarantee.

Thank You for Choosing Us!